1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:
Account Information: Name, email address, and password when you register.
Usage Data: API call metadata, token counts, model names, latency measurements, and cost calculations generated by the AIProfitHub SDK or API integrations.
Billing Information: Payment method details are processed by our payment processors (Stripe). We do not store full card numbers.
Communications: Any messages you send us, including support requests and feedback.
We also collect certain information automatically when you use our services, including log data (IP address, browser type, pages visited) and analytics data (feature usage, session duration).
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information, including confirmations and invoices
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns to improve user experience
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
We do not sell your personal information to third parties. We do not use your AI usage data (token metrics, model names) for any purpose other than providing the AIProfitHub service to you.
3. Information Sharing
We may share your information in the following circumstances:
Service Providers: We share information with third-party vendors that perform services on our behalf, such as payment processing (Stripe), cloud infrastructure (Vercel, Neon), authentication (Clerk), and email delivery (Resend). These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose information if we believe disclosure is in accordance with, or required by, applicable law or legal process.
Business Transfers: In connection with any merger, sale of company assets, or acquisition, user information may be among the transferred assets.
With Your Consent: We may share information with your explicit consent.
We do not share, sell, or rent your personal data to advertisers or data brokers.
4. Data Retention
We retain personal information for as long as your account is active or as needed to provide you our services. You may request deletion of your account and associated data at any time by contacting us at privacy@aiprofithub.ai.
Usage analytics data (anonymized and aggregated) may be retained for up to 24 months to support trend analysis and service improvements.
After account deletion, we may retain certain information for legal, tax, or regulatory purposes for up to 7 years.
5. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- TLS encryption for all data in transit
- Encryption at rest for sensitive data fields
- API keys stored as SHA-256 hashes (never in plaintext)
- Regular security audits and penetration testing
- Access controls limiting employee access to personal data
No method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot guarantee absolute security, but we continuously improve our security practices.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a machine-readable format
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing in certain circumstances
To exercise any of these rights, contact us at privacy@aiprofithub.ai. We will respond within 30 days.
EU/EEA residents have additional rights under the General Data Protection Regulation (GDPR).
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@aiprofithub.ai
Address: AIProfitHub Co., Ltd., Bangkok, Thailand
We take privacy inquiries seriously and will respond within 5 business days.